Privacy Policy

Effective Date: 2025-09-29

Introduction

We value your privacy. This policy applies to our iOS application (the “App”). By using the App, you agree to the terms of this policy.

Information We Collect

• Information you provide: Content you submit when contacting support via email (e.g., descriptions, screenshots).
• Diagnostics and usage data: With your consent or where platform settings allow, we may collect anonymized crash reports and basic usage analytics (e.g., Apple-provided diagnostics and App Analytics) to improve stability and performance.
• We do not intentionally collect personally identifiable information unless you voluntarily provide it during support communication.

How We Use Information

• To provide, maintain, and improve App features and performance.
• To troubleshoot issues, analyze problems, and protect security.
• To communicate with you for support and service purposes. We do not sell your personal information. We may share information only as required by law, to protect users or the public, or with service providers that help us operate the App (limited to the purposes above and subject to confidentiality obligations).

Third-Party Services

The App may use Apple services (e.g., App Store, push, analytics/diagnostics). These third parties process data under their own privacy policies. Please review Apple’s privacy policy as well.

Data Storage and Security

We employ reasonable technical and organizational measures to protect data. However, transmission and storage over the Internet involve risk and cannot be guaranteed to be 100% secure.

Data Retention

We retain information for the minimum period necessary to fulfill the purposes described in this policy. You may email us to request deletion of materials you voluntarily provided in support communications, where permitted by law and technically feasible.

Your Rights

Where permitted by applicable law, you may request access, correction, deletion, or withdrawal of consent.

Children’s Privacy

The App is not directed to children under 13. If we learn that we collected information from a child without verifiable parental consent, we will delete it promptly.

Changes to This Policy

We may update this policy from time to time. For material changes, we will notify you in the App or on this page. Your continued use of the App after updates are posted constitutes acceptance of the revised policy.

Contact Us

For any privacy questions, contact: duchoureai@gmail.com